Chattanooga 311 received 956 requests to repair a city garbage container in July and August 2026. 190 of them (19.9%) were closed on or before the due date the city set. In July and August 2025 the figure was 887 of 1,078 (82.3%). The promised window barely changed: a median 11 days from request to due date in 2026 and 12 in 2025. The median time to close went from 8 days to 19, and 434 requests (45%) took more than three weeks, against 42 (4%) a year earlier. If a request closed on its due date counts as late, the shares are 16.0% and 72.0%. Every council district saw the drop. In 2026 the on-time share ran from 4.8% (District 3) to 37.4% (District 7), against 71.4% to 90.3% in 2025. All July-August requests in both years have since been closed.

This was a summer dip, not the usual pace. From May 2025 through May 2026 the monthly on-time share for these repairs stayed between 67.8% and 92.8%, and it was 92.3% in May 2026. It then fell to 55.5% in June, 25.3% in July and 14.0% in August, the two lowest months in the data, and was back to 56.0% in September, with a median of 10 days to close. October is left out because many of its requests are still open.

Garbage pickup itself did not slow. Missed-garbage requests from July-August 2026 were closed on time 98.3% of the time (1,186 of 1,206), up from 83.4% (1,089 of 1,306). Recycling container repairs also slipped, from 80.1% (149 of 186) to 49.7% (76 of 153).

The dates show when a request was marked closed in the 311 system, which may come after the repair itself. Closures were also more bunched in 2026: the ten busiest closing days held 63% of July-August 2026 repair closures, against 45% a year earlier. The data does not say why the repairs slowed.